FAQ
Find your answers here
Who are your clothes designed for?
Our clothing is specifically designed for tall men who struggle to find garments with the right length and proportions. We focus on longer inseams, sleeves, and body lengths while maintaining a modern fit.
How do I choose the right size?
We recommend using the size guide available on each product page and comparing the measurements to similar garments you already own. If you're between sizes, feel free to contact us for advice.
How long does shipping take?
Orders are typically processed within 1–3 business days. Estimated delivery times are:
UK Standard Shipping: 2–5 business days
UK Express Shipping: 1–2 business days
Europe Shipping: 3–7 business days
International Shipping: 7–15 business days
Please note that delivery times are estimates and may vary due to customs processing, local courier services, or peak periods.
Do you offer free shipping?
We offer free shipping on qualifying orders. The minimum spend threshold and available shipping options will be displayed at checkout.
Can I track my order?
Yes. Once your order has shipped, you’ll receive a confirmation email with tracking information.
What is your return policy?
We accept returns within 14 days of delivery, provided items are unworn, unwashed, and returned with original tags and packaging.
Do you offer exchanges?
Yes, we offer exchanges subject to stock availability. If your preferred size is unavailable, we'll provide a refund in accordance with our return policy.
How do I start a return?
To start a return, please contact our customer support team or use our returns portal with your order number and email address. Full return instructions will be provided once your request is submitted.
Couldn't find your answer?
We're here to help. If you couldn't find the information you're looking for, please get in touch with our team and we'll get back to you as soon as possible.